Frequently Asked Questions

GENERAL

We only ship our products inside the continental US. However, we can ship to freight forwarders who are able to transfer the product to a final destination outside of the continental US at the customer’s expense. Please note that Cabinets.com is not responsible for damaged or missing items not reported by the freight forwarding company.

Our administrative offices are located in Portland but our products ship out of various locations because our customers are nationwide. We do not have a showroom - the website is our showroom! We eliminate showroom costs so that we can pass on the savings to our customers.

Becoming a dealer is very simple. Click on the Become a Dealer tab on the top right corner of the page or the link provided below, and once you submit your company’s information; one of our representatives will kindly call you back to confirm information and set up an appointment to visit your showroom for further discussion.

PRODUCTS

Our merchandise mostly comes from China. However, we have all the replacement parts and other useful tools at our warehouse in Portland.

Delivery times depend on the products purchased, as well as their final destination. Please see our full Shipping terms for estimated time frames.

Some furniture or kits are pre-assembled and/or are very heavy. Therefore, a team of professionals is required to move those safely.

Warranties depend on the brand and are available in the boxes upon purchasing the items.

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